Customerwise Blog

Our blog is a place where we can share insights and reports on the mystery shopping industry.

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We’re now MSPA Elite!

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3 Reasons for New Homes Developers to open your doors to CX Evaluation in 2024

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Ensuring FCA Compliance in Lifetime Mortgage Sales

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6 Easy Ways to spot a Legitimate Mystery Shopping Company

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Customerwise Blog CXWISE: University Admissions Journeys – What can go wrong?

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Welcome to our new website

Financial and currency trading

Financial Services Portal. Telephone Mystery Shopping for studies on customer service in financial brokers

SASSIE Kaizen Action Plans image shows how the SASSIE platform can help clients to act on mystery shopping feedback.

Create a 360 degree feedback cycle with SASSIE’s Kaizen Action Plans

Solicitors Firm

How solicitors and law firms can use Mystery Shopping to increase revenue, client satisfaction and loyalty

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B2B Software Company – surveys and in-depth telephone interviews

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Competitor Mystery Shopping and Competitor Intelligence Research – taking out the mystery

B2B sales interaction

Why B2B businesses struggle for honest feedback from clients, and why they need it more!

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How do your sales people really handle customer interactions?

credit card payment in retail sale

B2C & retail sales: 10 things that aren’t done well enough often enough

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Luxury Holiday Park – Mystery Guest Reports and Visitor Experience Appraisal