We’re now MSPA Elite!


We’re incredibly proud to announce that we have been awarded MSPA Elite Membership Status for 2024! The Mystery Shopping Professionals Association is the international industry association for the Mystery Shopping industry. Through combined efforts and actions, member companies continually work to improve the quality of service provided in the industry, and the ethics that are followed.



MSPA Elite Membership recognises that not only do we operate in a professional, ethical and high quality way, but that we are significantly active in the UK and International Mystery Shopping industry, keeping up to date with approved training and sharing best practice and new ideas in order to elevate what we do for our clients.

We’d like to extend our thanks to all our clients and shoppers who have supported us on our journey to this stage, and we promise you that we will continue to strive to offer an outstanding experience to you all.

From our small but exceptional team (Tam, Hannah, Lucy and Moe)…

thank you, and here’s to a successful 2024!



If you’d like to find out more about the services we offer, you can do that here. We help clients in a wide range of often extremely niche industries with tailored programmes that really get to the crux of what they need. We’d love to do the same for you!

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Tamsin Palmer

Tamsin Palmer

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