New website

Welcome to our new website

SASSIE Kaizen Action Plans image shows how the SASSIE platform can help clients to act on mystery shopping feedback.

Create a 360 degree feedback cycle with SASSIE’s Kaizen Action Plans

Competitor Mystery Shopping and Competitor Intelligence Research – taking out the mystery

A strategic partnership to help leisure and tourism businesses in the South West

Lady trying on glasses at optometry office

Why independent Optometrists & Opticians need an outsider’s perspective


Customer Service: some shocking statistics and core truths.

Marking the launch of our website