Case Studies

We’ve helped clients in a variety of industries, but we love the challenge of learning about new ones.

In any case, each client is unique.

Here are a few case studies, chosen because they are all very different.

National Retail Chain: Video Mystery Shopping, Telephone Mystery Shopping and Competitor Mystery Shopping

B2B software / tech company: customer surveys and telephone in-depth interviews

B2B / Profesional Services: Competitor Mystery Shopping and Research Project

Hospitality: Guest Experience study for a Holiday Park


Testimonials and references

If you are considering working with us, we’d be delighted to put you in touch with current or previous clients, who are relevant  industries where possible. Please just get in touch using